POPIA Policy
This POPIA Policy explains how Fabulous Homes approaches the lawful collection, processing, storage and protection of personal information in line with South African privacy principles.
POPIA Policy
Effective date: 2026
Fabulous Homes is committed to treating personal information responsibly and in accordance with the principles of the Protection of Personal Information Act, 4 of 2013, where applicable.
1. POPIA Commitment
Fabulous Homes respects the privacy of clients, prospective clients, property owners, buyers, tenants, landlords, website visitors and other persons who interact with us. We aim to process personal information lawfully, reasonably and transparently.
2. Information We Collect
Depending on the nature of your enquiry or interaction with Fabulous Homes, we may collect personal information such as:
- Your name and surname.
- Your contact number and email address.
- Your property enquiry type.
- Property-related information supplied for sales, rental, valuation or management purposes.
- Messages, instructions or documents you choose to provide to us.
- Communication records relating to appointments, enquiries or property services.
3. Purpose Of Collection
Personal information is collected and processed for property-related, administrative and communication purposes, including:
- Responding to property enquiries submitted through the website or direct contact channels.
- Arranging appointments by direct arrangement.
- Assisting with property sales, rental, valuation and property management enquiries.
- Communicating with clients, landlords, tenants, buyers and sellers.
- Maintaining operational records where reasonably required.
- Complying with applicable legal, regulatory or administrative obligations.
4. Lawful Processing
Fabulous Homes processes personal information where there is a lawful basis to do so. This may include consent, contractual necessity, legitimate business purposes, legal obligations or where processing is necessary to respond to a request made by the person concerned.
5. Consent
By submitting information through this website, contacting Fabulous Homes, requesting a valuation, making a property enquiry or asking us to assist with a property-related matter, you consent to the processing of your personal information for the purpose of responding to and managing that enquiry.
6. Information Security
Fabulous Homes takes reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. While no online or email communication can be guaranteed as completely secure, we aim to handle personal information with appropriate care and confidentiality.
7. Sharing Of Information
Fabulous Homes may share relevant personal information internally with appropriate representatives, agents, administrators or service providers where necessary to handle your enquiry or provide requested property services. We do not sell personal information.
8. Data Subject Rights
Under applicable privacy principles, you may have the right to request access to personal information held about you, request correction of inaccurate information, object to certain processing activities or request deletion of information where legally appropriate.
9. Requests For Access Or Correction
Requests relating to access, correction or deletion of personal information can be sent to Fabulous Homes using the contact details below. We may need to verify your identity before processing such requests.
10. Retention Of Information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required for operational, legal, regulatory, administrative or legitimate business reasons.
11. Contact Details
For POPIA or privacy-related enquiries, please contact Fabulous Homes using the following email addresses:
Important: Fabulous Homes is not operated as a walk-in estate agency. Appointments and property enquiries are handled by arrangement.
Fabulous Homes is a boutique real estate brand specialising in residential property sales, rentals and property-related services throughout Honeydew, Roodepoort and surrounding areas.