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Sectional Title & Community Schemes
Article 15 of 74

When a community-scheme dispute cannot be resolved.

The Community Schemes Ombud Service provides a specialist dispute-resolution route for qualifying community-scheme matters. Internal remedies should usually be attempted first.

PROPERTY INSIGHT 15 When a community-scheme dispute cannot be resolved.
Scheme-specific reminder

Community-scheme rules can differ. Always check the current rules, approvals and documents for the specific complex or scheme.

What to know

  • Put the issue in writing and use the scheme's complaint or dispute process.
  • Keep the relevant rules, notices, correspondence, photographs and resolutions.
  • CSOS can deal with categories of disputes including financial, behavioural, governance and scheme-management matters.
  • Court proceedings may still be appropriate for matters outside CSOS jurisdiction or where urgent relief is required.
Professional advice

This guidance is general information. Where legal, tax, structural, compliance or regulated-work consequences may apply, obtain advice from an appropriately qualified professional for your circumstances.

Important Information

The information in Fabulous Homes Insights is provided for general property education and information. Property, tax, finance, sectional-title, rental, municipal and compliance matters can differ according to individual circumstances, contractual terms, scheme rules, municipal requirements and changes in law. Where necessary, readers should obtain advice from an appropriate attorney, conveyancer, tax practitioner, financial professional, property practitioner, engineer, inspector or other suitably qualified professional.

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